I. Students (Back to matrix page)
Honoring Excellence Enhanced Learning Support Recruitment
A. Student Honoring Excellence Goals
· Develop library program that honors students recognized for excellence
· Support campus student recognition programs appropriate to the Libraries’ mission
1. Action Plans
a. Use paper and electronic book plates to honor student excellence.
b. Provide staff and financial support to appropriate campus honor programs
2. Evaluation
a. Document number of books selected for honor plates
b. Document number of activities supports
3. Decisions
a. Invite Shocker Senior Honor Men and Women to select a book to be plated in their honor.
b. Co-sponsor undergraduate research symposium (URCAF)
c. Co-sponsor graduate research symposium. (GRASP)
B. Student Enhance Learning Goals
(Back to top)
· Identify, acquire and maintain up-to-date, relevant, and retrospective library collections in print, electronic and other formats, representative of the world’s store of information for the support of instruction, student learning, intellectual growth, and development of research skills.
·
Provide highly effective and user-centered
instruction in the evaluation and use of information sources, internal and
external to
· Develop and maintain comprehensive information, reference and research services that are responsive to the information and learning needs of students.
· Engage in assessment activities designed to determine how well the University Libraries is meeting student learning needs.
1. Action Plans
a. Develop and maintain
core collections of print and electronic journals, high demand bibliographic
and full-text electronic resources, and the latest printed and digital
monographic and multimedia resources to support undergraduate education at
b. Maintain current and
retrospective printed collections and access to electronic resources to support
graduate programs at
c. Evaluate existing bibliographic and information literacy instructional methods and strategies in light of recognized standards for Information Literacy.
d. Coordinate with the Faculty Senate General Education Committee’s evaluation and development efforts as a component of the University Libraries’ information literacy efforts.
e. Maintain effective and timely liaisons with academic programs to correlate library investments with institutional priorities and new program goals.
f. Maintain efficient turn-around time and quality of results in acquiring, cataloging and making available resources acquired or licensed by the University Libraries.
g. Effectively manage the Wichita State University Libraries information system, online catalog, and other information resources using national and international bibliographic and metadata standards to provide effective and current access to the University Libraries’ collections.
h. Enhance existing process for identifying and providing guided and easy access to Internet and web-based resources to undergraduate and graduate students, remotely and on-site.
i. Develop and annually update an ongoing plan for delivery of instructional, reference, and research services in the evolving information environment, including goals for staffing, technology, access, print, and electronic resources requirements.
j. Provide electronic access to unique manuscript and archival materials housed in the Special Collections Department in support of student primary research.
k. Preserve unique
2. Evaluation
a. Assess undergraduate and graduate student satisfaction with library services, e.g., instruction, reference, circulation, reserve, and interlibrary loan.
b. Assess undergraduate and graduate student satisfaction and needs related to the quality and relevance of the library collections.
c. Analyze use statistics of print, multimedia, digital, and instructional resources.
d. Assess relative investments in the library knowledge base in relation to program enrollments, degree levels, national/international publication output, and cost of materials, maintaining a balance between investments and institutional goals and priorities.
e. Document number of Internet web sites, e-journals, and other full-text resources cataloged and linked to the library information system.
f. Document number of electronic finding aids and digital collections made available by the Department of Special Collections to student clientele.
g. Assess of methods of delivering Information Literacy and Bibliographic Instruction program, its content, number of sessions conducted, and number of students taught in relation to the size of student body and relevant disciplinary needs and requirements. Incorporate teaching assessment tools with efforts to measure undergraduate and graduate student satisfaction.
h. Evaluate information received through “Speak to the Dean” channel.
3. Decisions
a. Complete multi-year assessment plan for the University Libraries.
b. Conduct the national LibQual survey to assess student satisfaction with library
collections and services.
c. Continue participating in multi-state consortial efforts and the Regents Libraries Database Consortium (RLDC) to acquire access to electronic resources.
d. Coordinate with State
Library’s and KAN-ED efforts to bring web-based information resources to the citizens
of
e. Participate in FY06 evaluations of databases identified by state partners for potential state-wide access.
f. Spend approximately $1,950,000 on a combination of print and electronic books, print and electronic journals, and media resources to support student information and learning needs.
g. Work with Faculty Senate Library Committee to develop a plan for ongoing enhancement of the University Libraries’ budget. Work with same group to inform campus of budgetary needs and seek support.
h. Continue development of electronic finding aids to support Internet access to the resources of the Special Collections Department.
i. Continue adding items to the Wichita Photo Archives and scanning unique collections from Special Collections as funding and staffing permits.
j. Continue contract with authority control vendor to automatically update name, title, series, and subject headings of the cataloged materials on a weekly basis to improve student access to the collections through more effective OPAC searches. Complete five loads per year to keep files updated.
k. Improve access to electronic journals by using Serials Solutions, an electronic journal management service and by purchase of an Electronic Resource Management system (ERMS).
l. Improve interlibrary loan service by implementing ILLiad with its desktop delivery options and implementing any Ariel upgrades.
m. Use ILLiad to provide access to material for distance education students.
n. Complete upgrade to Voyager 5. This upgrade will provide better access to items written using non-roman alphabets and have enhancing OPAC searching features.
o. Coordinate with the
p. Calculate the cost of converting old theses and dissertations into digital format. Seek funding to initiate the project.
q. Update and upgrade Periodical Analysis Database to better to assist in evaluating periodicals collection.
r. Prepare written report analyzing the results of ACAS Collection Analysis (Boise Survey) comparing the collections of the University Libraries to other similar university libraries.
s. Update Libraries’ selected collection development policies in consultation with faculty and evaluate collections in selected disciplines, as well as, specific media such as electronic resources. Use the results of the evaluations to continue building relevant and up-to-date collections that meet student classroom and research needs. Post policies on Libraries’ website.
t. Use chat software to create an additional point of access for students seeking reference assistance.
u. Complete analysis of Information Literacy assessment survey. Submit written report to Dean.
v. Use minute papers to assess results of ongoing Bibliographic Instruction teaching evaluation efforts. Report the results to the Associate Dean for Public Services. Use results to develop and implement any needed improvements.
w. Continue offering workshops on information resources and production software such as EndNotes as needs and attendance dictates.
x. Assign developing online tutorial modules to support general education curriculum as unit-wide goal for Information Services and Collections.
y. Implement Kaizen recommendations to improve processing times for new books.
z. Volunteer to work with Banner portal and CMS projects to coordinate library web redesign with overall university direction.
aa. Begin development of in-house statistical management system that allows for data-mining and tracking of library activities and collections.
ab. Formalize liaison expectations for subject specialists into their position descriptions.
ac. Increase number of cultural programs held within the libraries.
C. Student Support Goals (Back to top)
· Support students’ educational goals and priorities by providing a safe, secure, flexible, and user friendly environment in which they can study and conduct research individually or in case-based learning groups and in accordance with their class and work schedules.
· Support the students’ education mission by providing logical and easy access to the University Libraries’ collections and other physical resources.
· Maintain and make available for student use a state-of-the art information technology infrastructure as an integral component of the student learning and career preparation process.
1. Action Plans
a. Enhance existing user space with a variety of study venues to support comfortable use of library facilities.
b. Review existing collections layouts and signage to evaluate ease of use.
c. Develop communication channels to inform students of ongoing and changing library services and collections.
d. Maintain public services, reference, technical services, and special collections staff of sufficient size and appropriate subject expertise to support optimal library hours and information access.
e Maintain a technology and equipment base to support undergraduate and graduate education.
f Continue support and enhancement of the 24-Hour Study Room to provide students with a secure study facility and computer access during hours the main library facility is closed.
g. Function as a viable
partner in the national information network to support universal information
access by providing efficient interlibrary loan and electronic document
delivery services to students for needed materials not owned by
h. Work with University Computing and Telecommunication Services to extend and enhance speed and coverage of existing wireless network.
i. Cooperate with University Computing and Telecommunication Services and other campus information providers to create a campus-wide information system that supports the student needs.
2. Evaluation
a. Assess availability of contemporary technology and other equipment necessary to support the learning, study, and research needs of students.
b. Document number of users entering the University Libraries’ facilities.
c. Document number of clientele using the 24-Hour Study Room facility.
d. Document use of Libraries’ equipment and technology.
e. Analyze use statistics of physical library resources, in-house and external.
f. Analyze use statistics of library support services.
g. Document annual transactions for use of electronic resources and the library information system.
h. Document number of interlibrary loan and document delivery requests successfully filled and assessment of turn-around time of interlibrary loan requests.
i. Assess of user satisfaction with library facilities and technological infrastructure.
j. Document activities that heighten student awareness of library services and collections.
3. Decisions
a. Combine information desk activities with reference desk to improve visibility of both services.
b. Remodel reference public space to reflect new learning commons concept.
c. Work with Westside campus to develop library services including book return service.
d. Implement authentication software to provide WSU community priority use of computer workstations.
e. Meet with Student Government Association representatives on a regular basis to assess student needs.
f. Prepare for implementation of Voyager 5 release with its additional student empowerment services. This includes installing a new Voyager server to provide better speed and more memory.
g. Implement open URL resolver software to provide linking between the Libraries’ electronic indexing/abstracting services and the Libraries’ digital content.
h. Continue redesign and enhancement of the University Libraries’ web site collaborating with the Wichita State University Portal Team to improve access to information resources and library services.
i. Continue public technology goal of replacing one-third of the public workstations each year. Seek ways to improve speed of upgrading software on public PCs
j. Add additional scanners and workstations based on survey needs and staff observations of need.
k. Develop online room reservation form to facilitate access to seminar rooms and other groups study room.
l. Replace Riley foyer furniture with furniture supporting use of coffee bar.
m. Implement suggestions from safety audit including creating a cadet workstation near the entrance of the library, removing wooden barriers near entrance, authentication, and having regularly scheduled orientations for cadets working in the library.
n. Evaluate microforms service with special attention paid to equipment, collection arrangement and support documents.
o. Continue working with UCATS to eliminate recurring wireless access point outages that have occurred since UCATS assumed responsibility and upgraded the Libraries’ wireless network.
p. Update and improve library public signage.
q. Complete analysis of library space needs and develop alternatives to meet demands for collections and user space.
r. Cooperate with Regents exploration of cooperative storage options. Serve on Regents-wide storage task force and monitor the construction of KU’s off-site storage facility and its space leasing options
s. Collaborate with MRC for greater integration of electronic reserves and other library resources with Blackboard.
t. Collaborate with MRC on development of a podcasting service that is available through Blackboard.
u. Provide for recreation through the maintenance of a leisure reading collection.
v. Develop marketing/communications plan that highlights the libraries, its services, and collections. Include display plan and publicity plan.
w. Continue program of donut and cookie give-away during finals week.
x. Build new server room to provide better HVAC environment for server technology and increase reliability of library network.
y. Revise materials budget allocation formula for books and fund accounting system to better accommodate changes in academic programs and electronic resources.
D. Student Recruitment goals (Back to top)
· Develop library programs that support recruitment efforts of the University.
1. Action Plans
a. Work with University Admissions to support campus tours.
b. Develop outreach program with area high schools to support facilitate library use.
2. Evaluation
a. Document number of contacts with University Admissions
b. Document number of library tours arranged for and conducted by library staff.
3. Decisions
a. Create a permanent outreach librarian position.
b. Have a formal liaison relationship with University Admissions offer tours and library information to students on Admissions-sponsored tours..
c. Offer tours and library instruction to area high schools.
d. Support ongoing program of library privileges to area high schools.
II. FACULTY (Back to matrix page)
Honoring Excellence Intellectual Exploration Enhanced Learning Support Retention Recruitment
A. Faculty Honoring Excellence Goals (Back to faculty top)
· Recognize a high level of productivity in job performance by providing opportunities for library faculty development and learning in areas of specialization and job responsibility.
· Provide a venue for Library faculty to share new knowledge with other Wichita State University Libraries faculty members and the profession at large.
· Provide equitable merit opportunities to award library faculty for excellence in job performance in accordance with university guidelines.
·
Provide opportunities to recognize the
scholarship of
1. Action Plans
a. Develop plan for sharing of expertise within the University Libraries.
b. Provide for an ongoing process to allow library faculty to participate in regional and national programs and conferences.
c. Develop events or
programs to recognize
d. Develop library programs that recognize excellence in library faculty.
2. Evaluation
a. Document number of library faculty participating in professional activities in advancement of library functions and the discipline.
b. Document number of library faculty recommended for merit increases and regional/national recognition for excellence in job performance and professional activities.
c. Document number of times library faculty receives outside recognition for performance excellence.
3. Decisions
a. Increase the number presented papers and participation in key national and regional conferences/workshops by maintaining faculty development support funding allocation. Place funding in unit budgets to allow for greater flexibility in development choices by library faculty.
b. Create forum for faculty to present completed research and information received through attendance at conferences and workshops.
c. Institute informal “brown-bag” sessions where library faculty give short presentations on their research projects.
d. Annually sponsor a
faculty scholarship recognition day (Shocker Scholarship Festival) to
acknowledge the research efforts of
e. Recognize faculty accomplishments through acknowledgment in Infoshock, the library e-mail distribution list, and individual letters of recognition from library administration.
f. Encourage nomination of library faculty for University recognition programs.
g. Recognize newly tenured faculty members by plating a book of their choice in their honor.
B. Faculty Intellectual Exploration Goals (Back to faculty top)
· Create and maintain a library environment and level of support to enhance opportunities of all university faculty members to contribute to research and advancement of their disciplines.
1. Action Plans
a. Acquire and maintain
printed resources, core journal collections, and electronic resources basic to
the research and teaching needs of faculty at
b. Acquire and maintain manuscript
and archival resources to support research and teaching programs of
c. Maintain sufficient
interlibrary loan and document delivery services, staffing, and funding to
efficiently deliver to faculty research resources not owned by
d. Continue to build intellectual exploration into the evaluation guidelines for library faculty in support of research.
e. Provide administrative support for grant applications.
2. Evaluation
a. Analyze collection strengths in comparison with peer institutions and programs.
b. Analyze collection
acquisitions in comparison with national and international publication output
and
c. Evaluate faculty satisfaction related to the quality and relevance of the library collections that support research.
3. Decisions
a. Work with Faculty Senate Library Committee to analyze funding needs and develop a plan for ongoing enhancement to the University Libraries’ budget.
b. Invite all faculty members to participate in LibQUAL survey to assess how well library is meeting research needs.
c. Spend approximately $266,000 on a combination of print and electronic books, print and electronic journals, and media resources to support faculty research. Based on faculty survey, place increased emphasis on replacing print journals with electronic when appropriate and cost-effective. Purchase additional e-books.
d. Continue participating
in multi-state consortial efforts and the Regents
Libraries Database Consortium (RLDC) to acquire access to electronic resources.
Coordinate with State Library’s and KAN-ED efforts to bring web-based
information resources to the citizens of
e. Complete upgrade to Voyager 5. This upgrade will provide better access to items written using non-roman alphabets and have enhancing OPAC searching features.
f. Promote and fund the Infotrieve service that provides unmediated faculty document delivery service and table of contents access using funds provided by the Office of Research Administration.
g. Update and upgrade Periodical Analysis Database to better to assist in evaluating periodicals collection.
h. Complete analysis of Boise Survey comparing the collections of the University Libraries to other similar university libraries and prepare report for Dean.
i. Update Libraries’ selected collection development policies and evaluate collections in selected disciplines to continue building relevant and up-to-date collections that address faculty research and teaching needs. Post policies on Libraries’ website.
j. Develop policies for submitting content to the new Shocker Open Access Repository (SOAR) initiative especially faculty postprints.
k. Begin to build local collections for SOAR such as the Morgan Collection of Southwest Pottery Image Collection. SOAR will be used to preserve, organize and facilitate university-wide access to information resources created in the university’s colleges and other academic divisions.
l. Implement ILLIAD, interlibrary loan software that provides better electronic transmission of documents, desktop delivery, and features several faculty empowerment services. Install any Ariel upgrades to enhance ILL networking.
m. Support and facilitate implementation of campus-wide distribution of EndNotes software.
n. Complete work on Wichita Community Foundation grant that will provide digital access to important local plat maps and atlases.
o. Create and install search engine for Special Collections manuscript finding aids.
p. Finalize revised Libraries’ Tenure and Promotion Policies and Procedures.
C. Faculty Enhanced Learning Goals
(Back to faculty top)
·
Provide rapid and timely access to learning,
research and teaching materials unavailable from the Wichita State University Libraries’
collections, on behalf of faculty, through partnerships with other research
libraries and commercial document delivery services in the
· Work collaboratively with the faculty, the CTRE, University Computing, and Media Resources to identify and provide information access services reflective of the changing technology environment.
·
Assist in the research and advancement of
1. Action Plans
a. Subsidize and provide
efficient access to faculty for research and teaching resources not owned by
b. Keep faculty apprised of new resources added in their specialties and of issues confronting scholarly communication; hold special sessions and workshops as appropriate in the use of electronic resources in the specialties, particularly when new databases are added.
c. Continue to maintain in the library information system timely acquisitions information identifying new materials on order, in process, and received.
2. Evaluation
a. Assess faculty satisfaction with efficiency of interlibrary loan services.
b. Assess faculty satisfaction with quality of collections and electronic resources that support teaching.
c. Document number of faculty workshops developed and offered.
d. Document faculty participating in workshops.
e. Assess faculty satisfaction with bibliographic instruction and workshop sessions.
f. document extend that the library information system provides access to resources to the desktop to faculty where ever they work, study, or conduct research.
g. Document library service and collection mentions in local media.
h. Document number library news releases and number of faculty information contacts.
3. Decisions
a. Complete multi-year assessment plan that includes sections on enhanced learning support for faculty.
b. Schedule meetings of Dean with academic department to obtain feedback about faculty satisfaction.
c. Formalize liaison expectations of librarians with their assigned departments. Require documentation of the nature and number of contacts.
d. Participate in HLC activities designed to determine learning needs of faculty.
e. Participate in the Media Resources Center Essential Technology Series and cooperate with Center for Teaching and Research Excellence as a way of informing more faculty about library services and collections.
f. Complete copyright web site to assist faculty in determining copyright needs for classroom instruction.
g. Collaborate with MRC for greater integration of electronic reserves and other library resources with Blackboard.
h. Provide workshops on EndNote software.
i. Support continuing education needs of library faculty through development funding and by sponsoring onsite workshops and speakers. Fund access to appropriate teleconferences such as those provided by the American Library Association.
j. Support and fund annual Wheatshocker Seminar for library faculty development.
k. Create library publicity plan using campus media channels to inform faculty about changes or additions to library services and collections and to increase faculty awareness of scholarly communication issues. Develop and maintain schedule for annual report and newsletter highlighting library collections and services.
D. Faculty Support Goals (Back to faculty top)
· Develop and maintain library collections, services, and facilities that will effectively support the instruction and research needs of all faculty.
· Provide user-friendly and effective on-site and remote access to information resources.
· Collaborate as full partners with faculty in enhancing the student learning process and in imparting critical thinking and information literacy skills to students through use and analysis of information resources.
1. Action Plans
a. Select, acquire, and make available sufficient printed and electronic resources to support faculty excellence in instruction and research.
b. Negotiate networked licensing agreements for high demand electronic resources to ensure delivery of access to the desktops in faculty offices and faculty residences.
c. Collaborate with faculty to determine student needs and to teach students use of the literature and bibliography of their disciplines (print and electronic).
d. Fund library faculty and unclassified professionals travel and development to support key library initiatives as funding permits.
e. Enhance facilities to respond to changes in the research process and educational pedagogy.
2. Evaluation
a. Document number of full-text electronic resources with licensing agreements to deliver to the desktop where ever faculty teach and do research.
b. Analyze results of library survey to assess faculty satisfaction with library services, facilities, research support, instruction support, the quality and relevance of the libraries’ collections.
c. Evaluate information received through “Speak to the Dean” channel.
3. Decisions
a. Coordinate with the Faculty Senate General Education Committee’s to develop specific recommendations in response to revised general education requirements for student library proficiency.
b. Upgrade microform reading and printing facilities. Relocate microform finding aids and update microforms signage.
c. Develop a web-interface Voyager Online Administrative Reports system that provides library faculty with real-time statistics on acquisitions, cataloging, collections development, and national standardized reports.
d. Remodel reference offices to facilitate consultation with library clients.
e. Enhance ambiance of coffee bar area by installing new furniture in foyer.
f. Coordinate with
Wichita State Portal Team to integrate University Libraries’ web site and
resources into new
E. Faculty Retention Goals (Back to faculty top)
· Develop and maintain an organizational environment that will support retention of a competent, committed and diversified library and university faculty.
1. Action Plans
a. Continue as a viable
partner in the national and international exchange of information to support
faculty research priorities at
b. Provide administrative leadership to advance library development, faculty development, and services.
c. Annually evaluate activities of library faculty as a component of establishing library, departmental, and faculty goals and priorities.
d. Seek to improve salaries of existing library faculty to move closer to norms in other academic libraries who are actively recruiting.
2. Evaluation
a. Assess faculty
satisfaction with quality and quantity of library services at
b. Review library faculty needs and goals at all review levels.
c. Exit interviews with library faculty.
3. Decisions
a. Implement revised reorganization plan including the naming of councils and cross unit working groups to facilitate knowledge transfer and job satisfaction.
b. Conduct formal analysis of faculty workloads in preparation for annual goal setting.
c. Conduct monthly faculty meetings for policy development and goal setting.
d. Conduct Dean initiated library-wide evaluation of himself using established evaluation instrument. Results will be tallied by faculty/staff team and presented to Dean.
e. Develop documentation to assist in securing additional funding to bring faculty compensation up to regional and national competitive levels.
f. Implement mentoring program for new faculty.
g. Provide for recreation through the maintenance of a leisure reading collection.
h. Complete remodeling of reference offices to improve working environment of subject specialist.
F. Faculty Recruitment Goals
(Back to faculty top)
· The University Libraries is committed to equality of opportunity in employment. The University Libraries shall seek to encourage and promote recognition and appreciation of the realities and benefits of multiculturalism and diversity, and work to foster an atmosphere within the University that provides equal employment opportunity and upward mobility for all qualified persons.
·
Develop and maintain an organizational
environment that will support recruitment of a competent and diversified
library faculty committed to provision of excellent and responsive library
services, and in sufficient number to fully support the metropolitan mission of
· Maintain a quality of library information services and resources that will assist the University in recruiting and retaining excellent teaching and research faculty.
1. Action Plans
a. Recruit competent library faculty internally and externally as appropriate and as funding permits.
b. Affirmatively and actively support the University’s diversity goals in all recruitment efforts.
c. Compare staffing levels with peer institutions and other indicators to determine appropriate staffing needs.
d. Develop recruitment procedures that reflect the realities of a shrinking pool of qualified librarians.
2. Evaluation
a. Document number of vacant positions successfully filled with qualified candidates.
b. Develop recruitment strategies that recognize and encompass the University’s goals of diversity and multiculturalism.
3. Decisions
a. As funding permits, recruit and fill three vacant faculty positions: Health and Life Sciences Librarian, Social Sciences Librarian, and Humanities Librarian.
b. As funding permits, develop two new positions from existing faculty lines to reflect changing library needs. Recruit and fill these two new positions the Electronic Resources Librarian, and Outreach Librarian.
c. Develop documentation to assist in securing additional funding to bring faculty compensation up to competitive levels at the regional and national levels.
III STAFF (Back to matrix page)
Honoring Excellence Enhanced Learning Support Retention Recruitment
A. Staff Honoring Excellence Goals
· Provide opportunities for recognizing/rewarding excellence in staff accomplishments and in job performance.
· Provide a venue for library staff to share new knowledge with other University Libraries staff members.
· Provide venues for library staff to share new knowledge with the library community at large.
1. Action Plans
a. Reward excellence in job performance through performance appraisals and other appropriate avenues.
2. Evaluation
a. Document the completion of performance appraisals.
b. Document the number of other recognition opportunities.
3. Decisions
a. Recognize staff accomplishments through acknowledgment in Infoshock, the library e-mail distribution list, and individual letters of recognition from library administration.
b. Encourage nomination of library staff for University recognition programs.
c. Host reception for staff completing degrees.
d. Continue with information sharing through the Wichita State University Library Allied Professionals Association meetings.
B. Staff Enhanced Learning Goals (Back to staff
top)
· Provide opportunities for relevant and timely professional development that will enhance library services and contribute to the professional growth of library staff.
1. Action Plans
a. Fund library staff on-site, online workshops, and travel for training related to job performance.
b. Schedule training opportunities regularly to assist the library staff in keeping abreast of national library issues.
c. Support educational opportunities provided by the University.
2. Evaluation
a. Document the number of staff pursuing job-related training.
b. Document the number of workshops supported or funded by University Libraries
c. Obtain feedback from library staff and department heads on the value of training opportunities.
d. Conduct focus groups and/or surveys with library staff.
3. Decisions
a. Provide each unit with funds to support staff development.
b. Continue to fund centrally
teleconferences such as
c. Purchase training materials or topical library education materials when appropriate.
d. Encourage staff participation in appropriate library conferences or library associations.
C. Staff Support Goals (Back to staff top)
· Develop and maintain the Libraries’ information technology infrastructure to fully support the staff in accomplishing the Libraries’ mission of teaching, research, and service.
· Develop and maintain a positive work environment that will assist the staff in meeting productivity goals in the identification and bibliographic control of library and information resources and in provision of user services.
· Provide a process that allows staff to participate in campus governance activities.
1. Action Plans
a. Provide technology to support the staff with functions related to information access, collections, services and electronic resources based on principle of ease of use.
b. Develop effective channels and opportunities to communicate with and solicit input from library staff.
c. Annually review staff service commitments.
d. Annually review staff work environment.
2. Evaluation
a. Evaluate productivity level of staff in meeting library service goals.
b. Analyze results of feedback from library staff, department chairs, and program coordinators regarding effectiveness of support environment.
c. Document participation in library-wide task forces or committees.
d. Document participation on campus-wide task forces or committees.
e. Analyze results of ergonomic or other evaluations of staff workspaces.
3. Decisions
a. Update other staff technology and software as funding permits. The target includes replacing workstations on a three-year rotating basis.
b. Purchase smaller book trucks recommended by the Kaizen project.
c. Purchase higher office landscaping recommended by the Kaizen project.
d. Provide time for monthly meetings of the Library Allied Professional Association.
e. Conduct an ergonomic audit of all new employee workstations within the first week of employment.
f. Participate in campus-wide training and focus groups concerning implementation of the new ERP.
g. Support participation in HLC activities.
h. Enhance equipment and software control database to assist in evaluating technology needs.
i. Conduct elections and appointments to faculty search committees and other library-wide committees.
j. Conduct annual state-of-the-library meeting.
k. Complete remodeling of server room to provide better working space for Systems staff and to improve HVAC environment for servers, thus increasingly their reliability.
C. Staff Retention Goals
(Back to staff top)
· Develop and maintain an organizational environment that is conducive to retention of a competent, committed, and diversified staff relevant to the mission of the University and the University Libraries.
1. Action Plans
a. Create a hospitable environment within the library with appropriate work and other space to retain a qualified staff.
b. Annually evaluate work loads of staff as a component of establishing library and departmental goals and priorities.
c. Evaluate staffing level needs on an ongoing basis.
d. Promote library services and collections to university staff.
2. Evaluation
a. Review staff needs and goals at the departmental and library system level.
b. Conduct exit interviews with library staff.
c. Monitor circulation statistics of staff library use.
d. Document number of library-related announcements occurring in Inside WSU, WSU News Digest or other campus communication channels.
e. Analysis classified staff members’ satisfaction with library services and collections
3. Decisions
a. Continue participation of Dean in the meetings of the Wichita State University Library Allied Professional Association meetings to review and discuss first-hand library activities, problems, and status of library goals.
b. Pursue needed upgrades in classified support positions as appropriate.
c. Continue ongoing analysis of staffing needs in relation to service offerings.
d. Accommodate continuing education schedule of staff.
e. Use Infoshock, WSU News Digest and library distribution lists to keep staff informed of library changes, issues, and events.
f. Use Inside WSU and other campus publications to inform campus staff of library services and collections.
g. Continue to enhance student training module on Blackboard.
h. Invite classified staff to participate in LibQUAL survey.
D. Staff Recruitment Goals
(Back to staff top)
·
Develop and maintain an organizational
environment that will support recruitment of a competent and diversified
library staff committed to provision of excellent library services, and in
sufficient number to fully support programs of the University Libraries and the
metropolitan mission of
1. Action Plans
a. Conduct an on-going
review of recruitment process for classified staff to ensure that pools are of
sufficient size and quality to secure employment of competent and committed
staff to support library programs and the missions of
2. Evaluation
a. Annual monitoring of recruitment process to ensure that diversity goals are being met.
b. Review of each vacant position to determine if job description and requirements are compatible with the programmatic and service needs of the Libraries.
c. Participate in Human Resources state-wide position announcement database.
3. Decisions
a. Review each vacant staff position within the context of programmatic and service needs of the University Libraries. Revise or reallocate position if review indicates.
b. Evaluate interview process to ensure that a positive image of the University and University Libraries is conveyed and that the selection process is supporting choice of the best candidate.
c. Complete ongoing analysis of staffing needs in relation to service offerings.
IV ALUMNI
AND COMMUNITY (Back to matrix page)
Enhanced Learning Support Retention Recruitment
A. Community Enhanced Learning Goals
· Provide access to and assistance in using the Wichita State University Libraries’ collections within the guidelines of the University’s role as a metropolitan University.
·
Provide clientele in public, academic, school,
and special libraries throughout
·
Responsively serve as the Patent and Trademark
resource library for the state of
· Develop liaisons with schools for student tours and learning opportunities.
· Support learning opportunities for area librarians.
1. Action Plans
a. Maintain responsive lending services to the community and to area libraries from the library collections.
b. Maintain status as a federal Patent and Trademark Depository Library (PTDL).
c. Maintain investments in
Special Collections to document the history and culture of
d. Provide experience in using the university libraries to public school and community college students.
e. Provide user assistance to community clientele within the guidelines of the Libraries’ overall mission.
f. Develop continuing
education opportunity open to
2. Evaluation
a. Document number of community members, businesses, agencies, public schools, and other academic libraries using direct lending, interlibrary loan services, and Special Collections materials.
b. Document number of
c. Document number of high school tours and classes conducted.
d. Success of continuing education opportunities provided by the University libraries for area librarians.
3. Decisions
a. Conduct annual review the number and variety of external clientele using the Libraries’ services and collections.
b. Relocate PTDL to a more prominent location with enhanced consultation facilities.
c. Work with donors to continue identifying and adding new historical and scholarly collections for Special Collections.
d. Purchase items received
from the Kansas Library Network board to develop collection supporting
e. Establish database of
f. Establish Wheatshocker Seminar, an all day continuing education opportunity open to area and regional librarians.
B. Community Support Goals
(Back to Alumni
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·
Support information and research needs of the
Greater Wichita Metropolitan Area and
·
Provide leadership role in initiatives to
digitize unique resources that support access to the history and culture of
1. Action Plans
a. Negotiate licensing agreements for electronic resources that will support on-site-walk-in use by community users.
b. Identify any electronic
resources licensed or purchased by the Libraries that are restricted to
c. Digitize unique Special Collections resources and provide global access to these resources and their support finding aids through the Internet.
d. Continue cooperative
effort with the Sedgwick County Historical Society and the Wichita Public
Libraries to digitize local images of interest to the citizens of
e. Provide contributed cataloging of Wichita State University Libraries collections to the Kansas Union catalog and the bibliographic database maintained by OCLC.
f. Continue partnership with the U.S. Government Printing Office to enhance and maintain Project DOCUMENTS DATA MINER, a national database developed by the Wichita State University Libraries, NIAR, and UCATS.
2. Evaluation
a. Document the number of resources with open access licenses.
b. Analyze Libraries policies and procedures to determine if they facilitate providing provide a welcoming, easy to use, and responsive intellectual environment for Greater Wichita Metropolitan Area community users.
c. Determine the impact of
external clientele on service and collection availability to
d. Document the number of
digitized resources that provide access to resources unique to the history and
culture of
e. Determine the
f. Document the number of records contributed to state and national union catalogs.
g. Analyze and review the number of libraries nationally accessing project DOCUMENTS DATA MINER.
3. Decisions
a. Continue pressing vendors for the greatest flexibility in providing on-site access to electronic resources for walk-in users.
b. Continue expanding Wichita Photo Archives, a cooperative effort with the Sedgwick County Historical Society and the Wichita Public Libraries to digitize local images of interest both locally and globally.
c. Participate in Kansas Digital Library project through membership on steering committee and by providing metadata access to locally developed digital collections.
d. Continue redesign and enhancement of the University Libraries’ web site.
e. Develop community resource center in first floor learning commons area to support community internet use.
f. Implement authentication software to provide priority computer user to the WSU community.
g. Continue contributing records to the Kansas Union Catalog and OCLC.
h. Support the
i. Provide meeting space for Wichita Women’s Association’s book club.
C. Community Retention Goals (Back to Alumni
top)
· Create and maintain positive relationships with local citizens, historical groups, libraries, and other organizations.
1. Action Plans
a. Maintain liaisons with
local museums and libraries by continuing development of
b. Collaborate in multi-state digital library projects.
c. Present public programming to citizens’ groups that highlights the University Libraries collections.
d. Develop ongoing display program that highlights the University Libraries collections.
e. Complete restructuring of library friends group’s constitution to improve opportunities for fund raising and developing community outreach services.
2. Evaluation
a. Document the number of new and unique collections added to the Special Collections Department.
b. Analyze the results of meetings with area museums and libraries concerning continuing development of the Wichita Photo Archives.
c. Continue collaborating
with multi-state initiatives to include
d. Document the number and success of public programs presented.
e. Document the membership size of the Libraries’ support group.
3. Decisions
a. Continue cultivating
citizens of
b. Continue seeking opportunities to involve the University Libraries in multi-state digital library development.
c. Work with existing Library Associate members and WSU Foundation to recruit additional members for the revitalized library support group.
d. Hold Community Day to celebrate the Libraries’ and University’s ties to the community.
e. Work with local media to provide information about or highlight items or collections of local interest.
f. Create electronic bookplates on the OPAC records to recognize purchases made from established library endowments.
g. Organize at least one speaker’s program per semester.
h. Develop program of rotating displays in the two library display cases and the Reading Room.
D. Community Recruitment Goals
(Back to Alumni
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·
Fully support the goals of
· Preserve and maintain the quality of library collections so that they can be frequently used by faculty, students, and community users for generations to come.
1. Action Plans
a. Enhance community
awareness of access to the library resources of
2. Evaluation
a. Document number of external users.
b. Document number of donors.
c. Document total external funding received.
d. Document number of articles or recognitions appearing in local or national media.
3. Decisions
a. Increase the number of significant donors through personnel visits and through cooperation with Foundation.
b. Restructure the Library Associates to provide a broader focus on all library activities.
c. Work with local media to highlight items or collections of local interest.
d. Hire a curator of Special Collections to increase contacts with potential donors of collections.
e. Work with Foundation to include a library donation option during the Annual Fund telephone campaign.
f. Apply to host the “Forever Free: Abraham Lincoln's Journey to Emancipation” traveling exhibit.