DECISION MATRIX
FY 2004
I STUDENTS
A. Enhance Learning Goals
·
Acquire
and maintain up-to-date, relevant, and retrospective library collections in
print, electronic and other formats, representative of the world’s store of information,
and that support instruction, student learning, intellectual growth, and
development of research skills.
·
Provide
highly effective and user-centered instruction in the use of information
sources, internal and external to WSU, relevant to the basic and specialized
information needs of students.
·
Develop
and maintain comprehensive reference and research services that are responsive
to the information needs of students.
1. Action Plans
a. Develop
and maintain core collections of print journals to support undergraduate
education.
b. Develop
and maintain access to a core of high demand bibliographic and full-text
electronic resources to support undergraduate education.
c. Maintain
a core of the latest printed and digital monographic and multimedia resources
to support undergraduate education.
d. Maintain
current and retrospective printed collections to support graduate programs at
WSU.
e. Develop
and maintain access to electronic resources to support graduate programs at
WSU.
f. Initiate
evaluation of the existing Bibliographic Instruction Program. Examine present instructional methods and
strategies in light of recognized standards for Information Literacy.
g. Evaluate
and consider implementing ACRL Information Literacy Standards as a component of
the Libraries’ Information Literacy Implementation Plan.
h. Recruit
and hire a Bibliographic Instruction Librarian when feasible, and funding
permits, to evaluate and further expand the teaching role of the library in
information literacy to undergraduate students and graduate students.
i. Maintain
effective and timely liaisons with academic programs to correlate library
investments with institutional priorities and new program goals.
j. Maintain
efficient turn-around time and quality of results in acquiring, cataloging and
making available resources acquired or licensed by the Libraries.
k. Effectively
manage the library information system, the online catalog, and other information
resources using national and international bibliographic standards to provide
effective and current access to the Libraries’ entire collection.
l. Continue
developing the framework for providing guided and easy access to Internet and
web-based resources to undergraduate and graduate students, remotely and
on-site.
m. Develop
and annually update a strategic plan for delivery of reference services in the
new information environment, including goals for staffing, technology, access, print, and electronic resources requirements.
n. Provide
electronic access to unique manuscript and archival materials housed in the
Special Collections Department in support of student primary research.
2. Evaluation
a. Assessment
of undergraduate and graduate student satisfaction with library services, e.g.,
reference, circulation, reserve, and interlibrary loan.
b. Assessment
of undergraduate and graduate student satisfaction and needs related to the
quality and relevance of the library collections.
c. Analysis
of use statistics of print, multimedia, digital, and instructional resources.
d. Assessment
of relative investments in the library knowledge base in relation to program
enrollments, degree levels, national/international publication output, and cost
of materials to maintain a balance between investments and institutional goals
and priorities.
e. Number
of Internet web sites, e-journals, and other full-text resources cataloged and
linked to the library information system.
f. Number
of electronic finding aids and digital collections made available by the
Department of Special Collections to student clientele to support access to
primary resources that enhance the development of research skills.
g. Assessment
of methods of delivering Information Literacy and Bibliographic Instruction
program, its content, number of sessions conducted, and number of students
taught in relation to the size of student body and relevant disciplinary needs
and requirements. Incorporate teaching assessment tools, for example, student
evaluations measuring undergraduate and graduate student satisfaction.
3. Decisions
a. Continuing
development of electronic finding aids to support Internet access to the
resources of the Special Collections Department.
b. Continue
participating in new multi-state consortial efforts
to acquire access to electronic resources, with initial emphasis on the
sciences, medical science, engineering, and technology.
c. Continue
strengthening of monographic collections which support undergraduate and
graduate education.
During FY 2004 this amount may be
reduced, pending final budget cuts.
d. Continue
charge of Technology
Implementation Committee to coordinate the development of digital services.
e. Purchase
an additional 1,100 e-books to enhance existing e-book collection.
f. Work
with the two major library vendors, Blackwell North America and EBSCO, to set
up Electronic Data Interface (EDI) procedures to electronically receive
purchasing orders from the vendors and thus receive materials more quickly.
g. Continue
contract with
authority control vendor to automatically update name, title,
series, and subject headings of the cataloged materials on a weekly basis to
improve student access to the collections through more effective OPAC searches.
h. Convene Library Collections
Task Force and Disciplinary Teams as part of a strategic planning effort to
develop a targeted model for delivering scholarly information to various
disciplines. Conduct a serials review
and deselection process in response to budget cuts
and inflation in FY04 and FY05. Identify
and tag journals that are core to teaching and research needs in Periodicals
Analysis Database.
i. Conduct survey of students about
their preferences and needs related to print and electronic collections.
j. Update Libraries’
collection development policies and evaluate collections in all disciplines to
continue building relevant and up-to-date collections that meet student classroom
and research needs to provide online access.
k. Contribute to development
of the KANnswer state-wide virtual reference pilot
project sponsored by the State Library Networking Board. WSU Libraries participates in the library
consortium delivering chat-based reference services to students and the general
public.
l. Appoint Information
Literacy Task Force to develop Information Literacy assessment tool.
m. Appoint Reference Task Force
to develop Bibliographic Instruction teaching evaluation form.
n. Continue to review the
Reference Computer Workshops offered through the Libraries’ own program each
semester. Enhance publicity for
workshops by advertising on the Campus Events Calendar, the WSU Campus
Television, in The Sunflower, and
through other outlets.
B. Support Goals
·
Support
students’ educational goals and priorities by providing a safe, secure,
flexible, and user friendly environment in which they can study and conduct
research individually or in case-based learning groups and in accordance with
their class and work schedules.
·
Support
the students’ education mission by providing logical and easy access to the
Libraries’ collections and other physical resources.
·
Maintain
and make available for student use a state-of-the art information technology
infrastructure as an integral component of the student learning and career
preparation process.
1. Action Plans
a. Enhance
existing user space with a variety of study venues to support comfortable use
of library facilities.
b. Maintain
public services, reference, technical services, and special collections staff
of sufficient size and appropriate subject expertise to support maximal library
hours and information access.
c. Maintain
a technology base to support undergraduate and graduate education.
d. Continue
support and enhancement of the 24-Hour Study Room to provide students with a
secure study facility and computer access during hours the main library
facility is closed.
e. Function
as a viable partner in the national information network to support universal
information access by providing efficient interlibrary loan and electronic
document delivery services to students for needed materials not owned by WSU.
f.
Develop
two high-technology seminar rooms for student use using OneOK
grant funds.
g. Work
with University Computing and Telecommunication Services to make wireless
Internet access available outdoors on campus.
h. Enhance
speed and coverage of initial existing wireless network.
i. Cooperate with University Computing and Telecommunication Services to support authentication service to the campus network for patron-owned laptops.
2. Evaluation
a. Availability
of state-of the art technology to support the learning and study needs of
students.
b. Number
of users entering the library facilities during normal operating hours.
c. Number
of clientele using the 24-Hour Study Room facility.
d. Measurement
of use statistics of physical library resources, in-house and external.
e. Number
of annual transactions for use of electronic resources and the library
information system.
f. Number
of interlibrary loan and document delivery requests successfully filled. Assessment of turn-around
time of interlibrary loan requests.
g. Assessment
of user satisfaction with library facilities and technological infrastructure.
3. Decisions
a. Use
Riley funds to enhance Music Library facility.
Enhancements to include carpeting, painting, wire
management, carpentry work, and new PC with printer.
b. Purchase
spill-proof keyboards for the 24-Hour Study Room.
c. Work
with University Computing to schedule repartitioning of the Voyager server to
improve space use and speed.
d. Implement
next Voyager release. Next release has
additional patron empowerment services.
e. Implement
LinkFinder Plus software. This product uses open-URL technologies to
provide linkings between the Libraries’ electronic indexing/abstracting
services and the Libraries’ digital content.
f. Improve
student access to various computer functions by replacing current security software with an enhanced
product.
g. Continue
public technology goal of replacing one-third of the public workstations each
year. This may be reduced due to budget constraints in FY 2004.
h. Enhance
instruction capabilities of Room 217 by replacing outdated PCs and adding
installed digital display.
i. Purchase
and install additional wireless access points to improve wireless network
coverage and speed.
j. Provide
Internet access to Library CD-Rom resources through purchase and installation
of Citrix server.
k. Use
gift funds to provide additional shelving and display cases for Special
Collections.
l. Update
and improve library public signage.
m. Coordinate
with MRC for greater integration of electronic reserves and other library
resources with Blackboard.
II FACULTY
A. Honoring Excellence Goals
·
Provide
opportunities for library faculty development and learning in areas of
specialization/job responsibility to support a high level of productivity in
job performance.
·
Provide
a venue for Library faculty to share new knowledge with other WSU Libraries
faculty members.
·
Provide
equitable merit opportunities to award library faculty for excellence in job
performance in accordance with university guidelines.
1. Action Plans
a. Develop
opportunities for sharing of expertise within the Libraries
b. Increase
opportunities and funding for library faculty to participate in faculty
development activities, including regional and national programs and
conferences. Funding in this area may be
reduced in FY 2004 due to budget constraints.
2. Evaluation
a. Number
of library faculty participating in faculty development and professional
activities in support of library functions and advancement of the discipline.
b. Number
of library faculty recommended for merit
increases and regional/national recognition for excellence in job performance
and professional activities.
3. Decisions
a. Increase
the percentage of library faculty presenting papers and participating in key
national and regional conferences/workshops related to job responsibilities by
committing additional support for faculty development. Reduction may occur in FY 2004 due to
anticipated budget cuts.
b. Develop
an expectation of faculty receiving faculty development support that
proceedings of conferences and workshops attended will be shared with
departments, faculty, and staff colleagues upon their return.
c. Institute informal
“brown-bag” sessions where library faculty give short presentations on their
research projects.
B. Intellectual Exploration Goals
· Create and maintain a library environment and level of support to enhance opportunities of all university faculty to contribute to research and advancement of their disciplines.
1. Action Plans
a. Acquire
and maintain printed resources, core journal collections, and electronic
resources basic to the research and teaching needs of faculty at WSU.
b. Acquire
and maintain manuscript and archival resources to support research and teaching
needs of WSU faculty.
c. Maintain
sufficient interlibrary loan and document delivery services, staffing, and
funding to efficiently deliver to faculty research resources not owned by WSU.
d. Continue
to build intellectual exploration into the evaluation guidelines for library
faculty in support of
research.
2. Evaluation
a. Assessment
of collection strengths in comparison with peer institutions and programs.
b. Assessment
of collection acquisitions in comparison with national and international
publication output and WSU’s program profiles.
c. Assessment of faculty
satisfaction related to the quality and relevance of the library collections
that support research.
3. Decisions
a. Increased
fiscal support provided by the Libraries to assist the library faculty in
achieving professional development goals. Although increases occurred in FY
2001-03, a reduction may occur in FY 2004 due to anticipated budget cuts.
b. Continued
exploring strategies to stabilize funding that support monographic and journal research
collections.
c. Draft
document of Libraries’ Tenure and Promotion Policies and Procedures to be
reviewed by the new dean, the Advisory Council, and the Library faculty in FY04.
d. Convene Library Collections
Task Force and Disciplinary Teams as part of a strategic planning effort to
develop a targeted model for delivering scholarly information to various
disciplines.
e. Conduct a serials review
and deselection process in response to budget cuts
and inflation in FY04 and FY05. Identify
and tag journals that are core to teaching and research needs in Periodicals
Analysis Database.
f. Conduct survey of faculty
about their preferences and needs related to print and electronic collections.
g.
Analyze the
results of collection preference survey and report results to university
community.
h. Update
Libraries’ collection development policies and evaluate collections in all
disciplines to continue building relevant and up-to-date collections that meet
faculty teaching and research needs to provide online access
i. Explore options to enhance
the Libraries’ role in preserving, organizing and facilitating university-wide
access to knowledge resources created in the university’s colleges and other
academic divisions. Explore technologies
to facilitate the Libraries’ role in relation to such local knowledge
resources
C. Enhanced Learning Goals
·
Provide
rapid and timely access to research materials unavailable from the Wichita
State University Libraries’ collections, on behalf of faculty, through partnerships with other research libraries and
commercial document delivery services in the
·
Work
collaboratively with the faculty, University Computing, and Media Resources to
identify and provide information access services reflective of the changing
technology environment.
·
Assist
in the research and advancement by WSU faculty by provision of services which
instruct in the use of library technologies and access to digital information.
1. Action Plans
a. Subsidize
and provide efficient access to faculty for research resources not owned by
WSU.
b. Keep
faculty apprised of new resources added in their specialties; hold special sessions
and workshops as appropriate in the use of electronic resources in the
specialties, particularly when new databases are added.
c. Continue
to maintain in the library information system timely acquisitions information
identifying new materials on order, in process, and received.
d. Provide
Internet access to all faculty carrels within the Libraries.
e. Pursue
as a long-range goal provision of desk-top access to electronic resources where
ever faculty work, study, and conduct research.
2. Evaluation
a. Assessment
of faculty satisfaction with efficiency of interlibrary loan services.
b. Assessment
of faculty satisfaction with quality
of collections and electronic resources.
c. Number
of faculty workshops developed and offered.
d. Number
of faculty participating in workshops.
e. Assessment
of faculty satisfaction with
bibliographic instruction and workshop sessions.
f. Capability
of the library information system to provide access to resources to the desktop
to faculty where ever they work, study, or conduct research.
3. Decisions